No exchanges or refunds on worn eyelashes. If you received a defective pair of lashes you can exchange unworn eyelashes 3 days of receiving them.
No refunds or cancellations on orders already placed
All sales items are final purchase
Items but can be returned for a store credit except for sale items
Discount codes cant be combined and must be applied at the time of purchase customers are responsible for shipping fees on all returns. Please keep in mind when returning an item for a credit we are unable to credit the original shipping fees.
Please make sure that all original tags are attached to merchandise and that all items are returned in the same condition received
You have 3 business days from the delivery date to return qualified unused undamaged unaltered merchandise for exchange only
Preordered items are reserved with an estimated shipping date, estimated shipping dates are estimated and may change depending on the vendor. All preorders must be paid in full at the time of ordering. Customers will be notified via email when items are ready to ship. Preorders cannot be canceled once an order is placed. Preorders will have an estimated shipping date. There isn’t a signature required upon delivery. You will be 100% responsible if your package is lost, stolen, or missing. No refund will be issued.
Purchased items will be shipped 5-7 business days after the date of purchase. (excluding weekends). If an item is sold out or out of stock after your order has been placed. You will be notified cia email.